Privacy Policy

Privacy Policy

Your privacy is important and we respect that. We promise that we will only use the information we collect about you lawfully, in accordance with the Data Protection Act 1998 and Electronic Communications (EC Directive) Regulations 2003 ("data protection laws"). You should only enter information about yourself and those in your party and ensure that such information is true.

Data Protection Privacy Statement.

To comply with the Data Protection Act 1998, we, Journey Begins Ltd are a data controller. So that we can process your booking, brochure and information requests, provide your holiday and enable us to provide you with a personal service, we need to collect certain personal details from you. These details will include, where applicable, the names and contact details of party members, credit/ debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen tour arrangements and any dietary restrictions which may disclose your religious beliefs. If we need any other personal details, we will tell you before we obtain them from you. We will not pass on your personal details to any other company, unless this is a requiment of the holiday, for example chalet owners, hotels, credit/debit card companies and/ or bank.) These companies fall within the European Union. Journey Begins Ltd will also store your details for future marketing purposes such as sending you a brochure, letting you know about special offers. If you do not want us to do this, please let us know and we will erase your details.All the details you provided in connection with your booking (including those relating to any disability or medical condition or your religious beliefs) will be kept by us but we will use only names and contact details for marketing purposes. We will never sell or trade you personal information to any other company or third party. Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above unless you agree otherwise. We have appropriate security measures in place to protect this information. You are entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We promise to respond to your request within 40 days of receiving your written request. As our privacy statement may change due to developments in the law, we would encourage you to reread our privacy statement from time to time so that you are aware of any changes in how we gather and use personal information.

Security To Protect Your Information

When you book your holiday online, we use the latest secure server software (SSL) which encrypts your credit card details and booking confirmation information before it is sent. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access. By using paypal to book your holiday, your payments are protected and enjoy the highest levels of security as provided by the paypal service. Journey Begins Ltd is committed to protecting its users’ personal information and privacy. However we do not guarantee the security of any information you disclose online and you do so at your own risk. You acknowledge that you are aware of security and privacy limitations inherent to the internet environments.